The following applies to printed books only. Ebooks are issued individually by email and cannot be returned once they have been sent, so they are non-refundable.

If a book arrives damaged or faulty

Should a printed book reach you in a damaged or faulty condition, please tell us within seven days of delivery, quoting your order number. We will offer you a replacement copy or a full refund, whichever you prefer, and in both cases we will cover the cost of the original delivery and of returning the faulty book to us.

If you change your mind

A printed book that is not faulty may be returned within fourteen days of delivery, provided it is unread and in the same condition in which it arrived. In this case we will refund the price of the book; the delivery charge and the cost of sending it back to us are not included.

Cancelling your order

You may also cancel your order under the UK Consumer Contracts Regulations. To do so, please notify us in writing at admin@ethicspress.com within fourteen days of receiving your order and return the books to us unused. Any refund due will be issued once the books have arrived back with us. None of the above affects your statutory rights as a consumer.

Sending a return back to us

Please package any returned books carefully and send them by a tracked postal service. We are unable to take responsibility for returns that are lost on their way to us.